Problems with click-thru tracking:

Confirm the destination you entered for your tracking link in the Eztrackz ad tracking system is the correct link you want people to land on.
Check you have replaced your destination link in your message or online ad with the tracking link.
Note the report screen will not show the details of any ad tracking link until a click occurs on the link.

Problems with open-rate tracking:

If your report does not show a click on an open-rate and you know the email has been opened, check your source code to ensure the Eztrackz code is contained within the body tags.
Make sure your link code appears as below, with no spaces, extra characters or misspellings.
<img src="http://www.eztrackz.com/tracking.aspx?id=1 height=1 width=1 border=0></img>
Open-rates can only be counted within HTML messages or web pages. Text messages cannot track open-rates.
Open-rate tracking uses a small image to enable the system to count an open. If you know the HTML message has been opened, but the report shows no count, check to see if there is a filter that blocks images at the client end.
Some filters may block due to the option of choosing a setting labeled "Always block emails that contain obscured or disguised web links." This may remove the open-rate link as well. You may wish to convert the Eztrackz ad tracking links to your own URLs. To do so, view this document.

Our Suite of Products

Broadcast Software

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Eztrackz

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Tracking with Eztrackz ad tracking service will help you know how many people read and responded to your online advertisements. You will know which campaigns were successful and which campaigns were a waste of time and marketing dollars. Reports can quickly show you which ad copy or text brought the best results.

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